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Terms & Conditions

Slip And/Or Maralal

Terms of Use and Privacy Policy

Part A: Privacy Policy

1. Introduction and Scope

Slip and/or Maralal ("we", "us", "our") recognise that the security of our clients' data is of the utmost importance. This Privacy Policy and these Terms of Use apply to:

the Slip App, available on the Google Play Store and accessible through web browsers on mobile devices and computers; and
all services accessible through the application, including the Mshahara Loan, Customer Asset Finance, Salary Advance, Secured Salary Loans and Salary Backup facilities offered by Maralal.

2. What Information We Collect

To make our services easy to use, we may collect your Personally Identifiable Information, such as your name, phone number and email address. This information is collected when you register for an account with Slip and/or Maralal, when you apply for a loan facility, or when you seek support from our team by call or email. We may also receive your data from third-party applications and companies, for example when you purchase a package or make a payment through an intermediary such as a bank or mobile money service.

3. How We Use the Data Collected

Account creation. Your name, phone number and email address are required to properly identify you and your business.

New service and product alerts. When we introduce new features or change our policies or services, such as a change in package pricing, we can only reach you using the details you gave us at registration. It is therefore important that the data you provide is accurate.

Support. When contacting us by email, you may identify your company by name, unique business ID, or the phone number registered to an administrator.

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this Policy for as long as it remains combined. Information collected by us shall be used for the purpose of determining whether or not to grant you the service requested.

We will only share your identifiable data with an outside party in compliance with an order of a Court, Arbitral Panel or Tribunal, a regulatory directive or order, or any other legal or regulatory obligation, or as set out in Section 6 below. We may anonymously aggregate information and share it for decision-making purposes, for instance, "our platform has had 1,000 new registrations this month" or "200 users are interested in the Lite or Business package".

4. Tracking and Cookies

Cookies and similar tracking technologies may be used to distinguish you from other users. This helps ensure that your experience while using the platform is seamless.

5. Storage of Personal Information

Data collected from users may be transferred to or stored outside your country of residence and may be processed by Slip and/or Maralal and affiliate staff in the course of fulfilling your requests on our service sites. By submitting your personal information, you agree to the collection, transfer, storage and processing of that information in the manner outlined above.

Where you set a password to access your information, you are responsible for keeping it confidential. Never share your password with any other party.

Unfortunately, the transmission of information over the internet is not completely secure. While we will do our very best to protect your personal information, we cannot guarantee its security while in transit to our service sites. Once we receive your information, we will apply strict security measures to maintain its integrity and confidentiality.

6. Disclosure of Your Information

We may disclose some or all of the data collected to licensed credit reference bureaus. Our subsidiaries and affiliates may be given access to such information. We may also disclose your personal information to third parties:

where Slip and/or Maralal or its assets are acquired by a third party, in which case personal data held will form part of the transferred assets;
where we are under a legal or regulatory obligation to disclose personal information; and
in the course of enforcing these Terms of Use and any other agreements, including loan agreements, guarantees and irrevocable instructions, or when investigating breaches.

7. Your Rights

Should we wish to use your information for marketing purposes, we will inform you before such use, and you will have the right to decline within ten (10) days of the notification. To exercise your rights, contact us at privacy@slipke.com or privacy@maralalllc.com.

Part B: Salary-Backed Loan Terms

The following sections apply to every customer who applies for, or is granted, a salary-backed loan facility by Maralal, and to that customer's employer and guarantor(s). They form part of the Maralal loan application form and are binding once the relevant application, instruction or guarantee form is signed. The specific details (names, account numbers, amounts, dates and rates) are those recorded on the signed forms.

Definitions. In this Part: "Employee" or "Customer" means the loan applicant; "Employer" means the Employee's employer; "Guarantor" means any person who signs the Guarantee and Undertaking; "Slip Account" means the Employee's account held with Maralal; and "Loan" means any loan, overdraft or cash credit facility granted by Maralal to the Employee.

8. Employee Irrevocable Instructions

By signing the Employee Irrevocable Instructions form, the Employee:

8.1 irrevocably instructs the Employer to pay the Employee's salary through the Employee's Slip Account held at Maralal;

8.2 waives the right to change the salary account until such time as Maralal states otherwise;

8.3 undertakes that the Employee's net salary, as declared on the form, shall not be committed further to any other obligation; and

8.4 authorises the Employer, on termination of employment for any reason, to deduct the outstanding loan balance, together with any other charges and expenses incurred on the Employee's account with Maralal as at that date, from the Employee's final salary payment, leave pay, bonus pay and other termination benefits (excluding pension), and to remit the same to Maralal.

9. Employer Irrevocable Instructions

By completing and signing the Employer's confirmation (Part B of the Employee Irrevocable Instructions form), the Employer:

9.1 confirms the Employee's date of employment, date of confirmation, gross salary and net salary as stated on the form;

9.2 confirms that the Employee is on permanent employment;

9.3 undertakes to act in accordance with the Employee's irrevocable instructions set out in Section 8;

9.4 undertakes to remit the Employee's salary through Maralal until the loan requested is fully redeemed; and

9.5 undertakes to notify Maralal in the event of the termination of the Employee's employment.

The Employer's confirmation shall be signed and dated by an authorised officer of the Employer, stating their name and designation, on behalf of the company.

10. Guarantee and Undertaking

In consideration of Maralal granting or continuing banking facilities to the Employee for as long as Maralal may think fit, at the Employee's request, each Guarantor who signs the Guarantee and Undertaking form agrees as follows:

10.1 Payment on demand. The Guarantor agrees to pay and satisfy Maralal on demand all sums of money which are now, or shall at any time be, owing to Maralal on any account whatsoever, whether from the Employee solely, jointly with any other person(s), or from any firm in which the Employee may be a partner. This includes the amount of notes or bills discounted or paid, and loans, credits or advances made to or for the accommodation of the Employee or at the Employee's request, together with legal and Maralal charges occasioned by or incidental to this or any other security held by or offered to Maralal for the same indebtedness.

10.2 Limit of liability. The total liability ultimately enforceable against the Guarantor under the guarantee shall not exceed the sum stated on the signed guarantee form, together with interest on that sum at the rate per annum stated on the form, calculated from the date of Maralal's demand on the Guarantor for payment.

10.3 Specific facility. Alternatively, where the guarantee is given in consideration of Maralal granting the Employee a specific loan, overdraft or cash credit limit stated on the form, the Guarantor guarantees to Maralal the repayment of that facility together with all interest due on it, plus all costs, charges and expenses relating to it.

10.4 Lien and set-off. As security, the Guarantor grants Maralal a lien over, and the right of set-off against, the balance in the Guarantor's Slip Account(s) held at Maralal.

10.5 Recall of facility. Maralal shall be at liberty to recall the loan, overdraft or cash credit at any time. If the Employee fails to repay the recalled amount, together with accrued interest, or any part of it, the Guarantor authorises Maralal to appropriate from the Guarantor's account(s) any amount necessary to settle the Employee's loan, overdraft or cash credit account(s), with accrued interest, without further reference to the Guarantor.

10.6 Continuing security. This guarantee and undertaking:

(a) shall not be considered satisfied by any intermediate payment or satisfaction of the whole or any part of any sum owing, but shall be a continuing security extending to cover any sum or sums of money that for the time being constitute the balance due from the Employee to Maralal on any account mentioned above;

(b) shall be binding as a continuing security on the Guarantor's executors, administrators and legal representatives in respect of the Guarantor's estate in the event of death, until the Employee's debt obligations to Maralal are fully satisfied;

(c) provides that any judgment recovered by Maralal against the Employee in respect of such indebtedness shall be binding and conclusive on and against the Guarantor and the Guarantor's executors, administrators and legal representatives in all courts of law and elsewhere. For the avoidance of doubt, the Guarantor shall at all times while the facility is outstanding be and remain jointly and severally liable with the principal borrower and may be sued in any court of law as such; and

(d) is created as security for the loan, overdraft or cash credit extended to the Employee under the loan agreement and for the sum stated on the signed guarantee form, and shall be in addition to, and shall not in any way be prejudiced or affected by, any collateral or other security now or hereafter held by Maralal for all or any part of the money guaranteed.

10.7 Execution. The guarantee is signed, sealed and delivered by each Guarantor in the presence of a witness, with the Guarantor's full name, address and description recorded on the form. Where there is more than one Guarantor, each Guarantor is bound individually and jointly.

Part C: General

11. Changes to This Policy and Contact

Any changes made to these Terms of Use and Privacy Policy will be posted on this page, and users will be notified the next time they log in. All requests, questions and comments regarding this policy are welcome and should be addressed to privacy@slipke.com or privacy@maralalllc.com.